Shipping policy

Absolutely bro. Here’s a professional, Shopify-ready Shipping Policy for Kochi Bazar.

Shipping Policy

At Kochi Bazar, we are committed to delivering your orders safely and as quickly as possible. Please read the following Shipping Policy before placing your order.

1. Order Processing

Orders are processed after they are successfully placed and confirmed.

We aim to process orders within 1–3 business days. Processing times may be longer during sales, promotions, public holidays, or periods of high order volume.

Once your order has been shipped, you may receive delivery or tracking information where available.

2. Delivery Time

Delivery times may vary depending on your location, courier service, weather conditions, and other circumstances.

Estimated delivery time within Pakistan is generally:

3–7 business days

Please note that these are estimated delivery times and are not guaranteed. Remote areas may require additional delivery time.

3. Shipping Coverage

We currently offer shipping within Pakistan.

Availability of delivery may vary depending on the customer's location and courier service coverage.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.

Shipping fees may vary depending on the order, delivery location, weight, size, or other applicable factors.

5. Cash on Delivery

Where available, Cash on Delivery (COD) may be offered as a payment option.

Customers choosing COD are responsible for providing a correct and reachable phone number and delivery address.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information when placing an order.

Kochi Bazar is not responsible for delays, failed deliveries, or additional charges caused by an incorrect or incomplete address or contact information provided by the customer.

If you notice an error in your delivery information, please contact us as soon as possible after placing your order.

7. Delayed or Lost Orders

Although we work with reliable delivery partners, delays can occasionally occur due to circumstances outside our control, including:

  • Weather conditions

  • Public holidays

  • Courier operational issues

  • High order volumes

  • Road or transportation disruptions

  • Incorrect or incomplete delivery information

  • Other unforeseen circumstances

If your order appears to be significantly delayed, please contact us and we will assist you in checking its status.

8. Damaged Packages

If your package arrives visibly damaged, please contact Kochi Bazar as soon as possible.

Where appropriate, provide your order number along with clear photos or videos of the package and product so that we can investigate the issue and assist you.

9. Delivery Attempts

Our courier partner may make one or more delivery attempts depending on its procedures.

If the customer is unavailable, provides incorrect information, or refuses to receive the order, the package may be returned to us.

Additional shipping charges may apply if a customer requests another delivery attempt.

10. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Once an order has been shipped or handed over to the courier, cancellation may no longer be possible. In such cases, our Return & Refund Policy may apply.

11. Contact Us

If you have questions about your order or shipping, please contact us:

Kochi Bazar
Email: info@kochi.com
Phone/WhatsApp: 0371 5715921

We appreciate your trust in Kochi Bazar and are committed to providing you with a smooth shopping and delivery experience.